nbaji Terms and Conditions

1. General Introduction

nbaji is an online betting and casino platform. These terms and conditions ("Terms") apply to all services offered by nbaji — including the website, mobile app, and any other channel through which services are provided. These Terms form a legal agreement between you and nbaji.

By accessing the site or using any service, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using this site or its services.

nbaji reserves the right to update these Terms at any time. Continued use of the site after any changes take effect will be considered acceptance of the updated Terms.

2. Account Registration and Eligibility

2.1 Age Requirement

You must be at least 21 years old to open an account at nbaji. Persons under the age of 21 are strictly prohibited from creating an account or taking part in any betting activity. nbaji may request necessary documents at any time to verify age.

2.2 One Account Policy

Each person may operate only one account. Creating or operating multiple accounts using the same device, IP address, or payment method is strictly prohibited. Violating this rule may result in the closure of all related accounts and the forfeiture of deposited funds.

2.3 Accuracy of Information

All information provided at the time of registration must be complete and accurate. If an account is opened with false or incomplete information, nbaji may close that account at any time. It is the user's responsibility to update their account information promptly if any details change.

2.4 Account Security

You are solely responsible for keeping your login credentials (username and password) confidential. You are liable for all activity carried out from your account. If you suspect unauthorized access to your account, contact the nbaji support team immediately.

3. Deposits and Withdrawals

3.1 Deposit Rules

nbaji currently accepts deposits via bKash, Nagad, and Rocket. The minimum deposit amount is ৳200. It is mandatory to enter the correct amount and reference number when making a deposit.

3.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 1 hour. bKash, Nagad, and Rocket can be used for withdrawals.

3.3 Account Verification

nbaji may verify your identity before processing a withdrawal. As part of this verification process, a national identity card or equivalent document may be requested. Failure to provide information on time may delay the withdrawal.

4. Bonuses and Promotional Offers

4.1 Welcome Bonus

New members at nbaji can receive a 200% bonus on their first deposit, up to a maximum of ৳15,000. For example: a deposit of ৳1,000 will add ৳2,000 in bonus, giving a total balance of ৳3,000; the wagering requirement on the bonus is ৳2,000 × 25 = ৳50,000.

4.2 Bonus Wagering Requirements

Every bonus comes with wagering requirements. For the welcome bonus, winnings earned from the bonus cannot be withdrawn until the bonus amount has been wagered 25 times. If the bonus is cancelled before the wagering requirement is met, any incomplete bonus will be forfeited.

4.3 Bonus Abuse

If an attempt is made to claim bonus benefits through dishonest means — such as creating multiple accounts, using false information, or coordinated betting — nbaji reserves the right to cancel the bonus and suspend the relevant account.

4.4 VIP Cashback

nbaji's VIP program has four tiers: Bronze (up to 0.2% weekly cashback), Silver (up to 0.5%), Gold (up to 0.8%), and Platinum (up to 1.0%). Cashback is calculated on weekly net losses. Example for a Gold member: weekly net loss of ৳20,000 × 0.8% = ৳160 cashback. Cashback may be subject to its own terms.

5. Betting and Game Rules

5.1 Betting Limits

Minimum and maximum betting limits are set for each game or event and are displayed on the relevant game or market page. nbaji reserves the right to change betting limits for any user.

5.2 Bet Cancellation and Result Disputes

nbaji reserves the right to cancel a bet due to technical errors, incorrect odds, or any other reason. In the event of a result dispute, nbaji's decision will be considered final. If suspicious or unusual betting patterns are detected, the relevant bet and any potential winnings may be suspended.

5.3 Faulty Game Results

If a software error produces an abnormal result in a game, the result of that round may be voided. In such cases, the user's original bet amount will be refunded.

6. Prohibited Activities

The following activities are strictly prohibited on nbaji:

• Using the platform for money laundering or illegal financing.
• Engaging in coordinated betting or bonus-hunting strategies.
• Operating games using bots, scripts, or automated software.
• Attempting unauthorized access to nbaji's systems or network.
• Fraudulent behavior or harassment of other users.
• Operating an account under a false identity or in someone else's name.
• Betting or managing an account on behalf of a minor.

If any of the above activities are proven, the account will be permanently closed and the associated funds may be forfeited. Relevant authorities may be notified if necessary.

7. Responsible Gaming Policy

nbaji believes that gaming is for entertainment, not a tool for solving financial problems. We are committed to protecting our users. In line with our responsible gaming guidelines, users can set their own deposit limits, session limits, and activate self-exclusion options.

If you feel that gaming is having a negative impact on your life or someone you know, please contact our 24/7 live chat for assistance. Persons under the age of 21 are not permitted to use this platform.

8. Privacy and Data Protection

Details of how nbaji collects, stores, and uses your personal information are provided in our Privacy Policy. That page is also considered part of these Terms. We use SSL encryption and other industry-standard security measures to protect your information.

Information is shared with third parties only when legally required, essential for fraud prevention, or necessary for payment processing. Your personal information is not sold to third parties for marketing purposes.

9. Intellectual Property

All content on this website — logos, graphics, text, software, design, and other elements — is protected as intellectual property of nbaji. Reproduction, distribution, or commercial use of this content without prior permission is strictly prohibited.

The names and logos of third-party game providers (Pragmatic Play, PG Soft, JILI, Evolution, etc.) are their own intellectual property and belong to their respective owners.

10. Account Suspension and Closure

10.1 Closure at User's Request

You may request to close your account at any time. Before the account is closed, any open bets must be settled and a withdrawal request must be submitted for any available balance.

10.2 Suspension or Closure by nbaji

nbaji may suspend or close an account without prior notice for any of the following reasons: breach of Terms, fraudulent activity, failure to complete account verification, or any suspicious behavior.

10.3 Balance Refund

If an account is closed due to a breach of Terms, any legitimate balance may be returned after review. Disputed funds related to bonuses will be decided after examination.

11. Limitation of Liability

nbaji's services are provided on an "as is" basis. nbaji is not liable for financial losses caused by technical errors, server outages, or internet connection issues. However, bets affected by such incidents will be reviewed and appropriate action will be taken.

nbaji is not liable for direct or indirect financial losses arising from gaming. Betting decisions are made entirely at the user's own risk. For more information, see nbaji's operating policy on the About Us page.

12. Customer Support

nbaji's customer support team is available 24 hours a day, 7 days a week. Support is provided in both Bengali and English. You can reach us via live chat or email. For any questions or complaints regarding the Terms, please contact our support team.

For answers to common questions, visit our FAQ page — where you will find answers about accounts, payments, bonuses, and gaming.

13. Miscellaneous and Final Provisions

13.1 Dispute Resolution

Any dispute arising from these Terms will first be addressed through negotiation. After a dispute is raised with the customer support team, nbaji will aim to respond within 7 business days.

13.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, all other provisions will remain fully in effect.

13.3 Entire Agreement

These Terms and the documents referenced within them (Privacy Policy, Bonus Terms) constitute the entire agreement between you and nbaji and supersede any prior oral or written understandings.