nbaji Responsible Gambling
When betting goes beyond entertainment and becomes a problem, the right information and tools make all the difference. nbaji believes every player has the right to stay in control.
Keeping the Game Fun
Betting and online casino games are a form of entertainment for many people — much like watching a cricket match or taking part in a sport. nbaji wants this entertainment to always remain a safe and controlled experience. However, experience shows that for some people betting can eventually turn into a compulsive habit — and at that point it is no longer enjoyable, but a source of stress and financial harm.
That is why we give every user the option to set their own limits. Our terms and conditions clearly state that the account usage rules have been designed with the protection of all users in mind. If you ever feel that you are unable to keep your gambling habits in check, use the tools listed below or contact our 24/7 live chat directly.
If you have detailed questions about responsible gambling, our FAQ page has answers to many common queries. To learn how we keep your information secure, read our privacy policy — protecting your personal data is also part of responsible practice.
Remember: betting is never a reliable source of income. The outcome of every bet is uncertain — never wager money you cannot afford to lose. Setting limits on your time and spending in advance keeps the activity within the bounds of entertainment.
Self-Control Tools
nbaji offers users several protection features that you can activate yourself.
Set a Deposit Limit
Set a maximum deposit amount for each day, week, or month in advance. Once the limit is reached, the system will automatically stop accepting further deposits.
Session Time Limit
Decide in advance how long you will play in one session. Once the set time is up, you will receive an automatic reminder and the session can be closed if needed.
Loss Limit
Once a set loss amount is reached, your session will stop automatically — helping you avoid a large financial loss in a single day.
Cool-Off Period
If you want to take a break for a few days, activate a temporary cool-off. During this time, betting and deposits will be completely suspended.
Reality Check
At regular intervals, a pop-up will remind you how long you have been playing and show your current balance.
Permanent Self-Exclusion
If you want to stay away from betting for an extended period, you can request that your account be fully closed for a specific duration. This step cannot be reversed.
Send a Self-Exclusion Request
Fill in the details below. Our support team will contact you within 24 hours and complete the process. For urgent assistance, contact us directly via live chat.
Signs of Problematic Betting
If you or someone you know shows any of the signs below, it is time to seek help.
- The amount wagered or time spent keeps increasing and it is becoming hard to control on your own.
- Repeatedly betting to chase losses — a mindset of "one win and everything will be fine".
- Hiding betting from family or friends, being dishonest, or borrowing money to place bets.
- Feeling restless, irritable, or unable to focus when not betting.
- Placing betting above work, studies, or personal relationships.
- Continuing to bet even when struggling to cover everyday expenses.
Ways to Get Support
Acknowledging a problem takes courage. You are not alone — seek support through the options below.
nbaji 24/7 Live Chat and Email Support
Contact our support team any time, day or night. Assistance is available in both Bengali and English. Live chat is the fastest option. For email, write to: [email protected]
Talk to Your Family
Speak openly with trusted family members. Family support is the most effective way to deal with a problem.
Professional Counselling
Seek counselling from mental health professionals. Mental health services in Bangladesh are now much more accessible than before — they are available at hospitals and community clinics.
Some Guidelines for Healthy Betting Habits
Before you start betting, decide how much you are willing to spend at most and stick to that amount.
Do not bet when you are tired or under stress — your ability to make sound decisions is reduced in that state.
Never place a bet while under the influence of alcohol or any other substance.
Take regular breaks. Stay away from betting entirely on certain days of the week.
When you win, set aside some of the winnings rather than putting everything back on another bet.
Do not think of betting as a way to earn money — it is a form of entertainment, not a financial safeguard.